Call Us: +1 786-206-9151
apply@uilinkph.com
OPEN 9AM - 10PM EST
A Place That Helps Your Business To Grow
Uilink places a high value on creating a solid, beneficial business connection with its customers through top-notch customer service, dependability, affordability, and data security. Uilink is proud of its highly skilled Western and local management teams, as well as its knowledgeable and devoted employees who can provide top-notch outsourced solutions. We are committed to offering small and medium-sized businesses throughout the world that are trying to grow their businesses high-quality inbound and outbound telemarketing, customer care, back-office assistance, and other BPO services.
About Us
Our Company Is Here To Help You
We have 6 years of telemarketing and virtual assistant experience working on projects from the US, UK, and Canada. Over the years we have done telemarketing (both cold and warm calling), appointment setting, order processing, dispatching, customer support, data entry, fronter, and virtual assistance. We are fully dedicated, reliable, fast learner, self-starter, hard working and goal-oriented person. We are well experienced in various CRMs, cloud services, google doc, google sheet, google calendar, various VOIP services, MS Office and a lot of web applications.
Our Services
Our call center has thirty seats and two backup internet connections in addition to a strong internet connection. At our esteemed organization, we take pride in offering a comprehensive range of professional services designed to cater to the diverse needs of businesses across various industries. Our expansive suite of services includes: Virtual Assistance, Telemarketing, Appointment Setting, Order Processing, Dispatching Services, Customer Service, Front-End Operations and Data Entry Solutions.
Our Clients
Throughout our extensive operational history, we have had the privilege of collaborating with an array of esteemed clients across a multitude of industries. Our client portfolio encompasses a diverse spectrum including but not limited to Insurance, Real Estate, Solar, Merchant Cash Advances, Cleaning Services, Vacation Packages, Auto Transport, Couture, Talent Management ,and beyond. Each client engagement has provided us with invaluable insights and experiences, further enriching our expertise and enabling us to tailor our services to meet the unique needs and challenges of various sectors. We take pride in our ability to adapt and deliver exceptional results regardless of the industry, fostering long-lasting partnerships built on trust, reliability, and excellence in service.
Technology That we Use
Our Team
Shenna May Anne Amul Operations Manager
Commencing as a telemarketer in 2010, she ascended through various roles within city-based BPO firms, ultimately founding Uilink in 2018. Leveraging her expertise, she has since fostered collaborations with businesses across the US, Canada, and UK.
Jon Remo Amul IT Admin
Has been serving as an IT administrator since 2014, accumulating extensive experience in establishing VOIP servers across various call centers in the Philippines. Additionally, he provided technical support within hospital and accounting firm settings, further augmenting my proficiency as an IT professional.
Sharey Bunyi Admin Assistant
A versatile professional with a rich background as an Admin, Virtual Assistant, and Customer Service Representative. With experience spanning multiple roles, a diverse skill set, and a passion for delivering exceptional service. Combining these roles, she offers a unique blend of administrative prowess, virtual expertise using virtual tools and platforms and a customer-centric approach to collaborate and make a meaningful impact.
Blossom Castor Team Leader
With over 14 years of diverse experience as a Customer and Sales Representative, Virtual Assistant, and currently as a Team Lead. Successfully worked for a reputable telecommunications company in Australia and various clients in the US, where she honed her skills in customer engagement and exceeding targets. She has effective problem-solving skills, especially in dynamic and changing environments and is focused on the goals of the company.
Aubrey Ian Villamor Quality Assurance
A seasoned professional known for her exceptional ability to adapt and meet the ever-evolving needs of a diverse clientele. With a rich background in providing top-tier service solutions, she excels in enhancing customer experiences and optimizing operational efficiencies. Passionate about driving continuous improvement, she is committed to leveraging their skills to contribute to team achievements and foster growth. A collaborator at heart.
Why Choose Us?
At Uilink, we’re dedicated to providing unmatched customer service solutions tailored to meet the unique needs of your business. Here’s why you should partner with us:
Tailored Pricing: Our pricing plans are custom-built to suit your business’s unique needs and budget constraints. We understand that one size does not fit all, and we’re committed to finding a pricing structure that works best for you.
Exceptional Service: Our dedicated team goes above and beyond to deliver exceptional customer service with every interaction. We prioritize professionalism, empathy, and efficiency to ensure customers feel valued and satisfied.
Data Security: Safeguarding your sensitive information is paramount to us. We adhere to rigorous data security protocols and industry regulations to ensure the confidentiality and integrity of your data at all times.
Proven Track Record: With a history of successful partnerships and satisfied clients, we have the expertise and experience to deliver results for your business. Our track record speaks volumes about our commitment to excellence and the value we bring to our clients. Partner with Uilink for personalized solutions and reliable support you can count on.
Contact us today to get started.
You can call us at +1 (786)206-9151
or email us at apply@uilinkph.com
Contact us
For any inquiries please fill out the form below.
We will get back to you as soon as possible.